Welcome to The Moderator’s Survival Guide

Survival Guide front cover

Ever wondered what to do when something unexpected or tricky happens while you’re running a user research study? The Moderator’s Survival Guide by Donna Tedesco and Fiona Tranquada is an essential tool for successfully handling those situations.

You can purchase the Kindle edition now or a paperback copy from:



ISBN: 978-0-12-404700-6